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Power Outages
Carbon Monoxide
To prevent carbon monoxide poisoning, never burn charcoal or use gasoline-powered equipment indoors. It’s also advised to have a carbon monoxide detector in your home.

Reporting an Outage
Puget Sound Energy customers can call 1-888-225-5773 to report power outages and receive service updates, or report outages online. 

Please do not call 911 for non-emergency questions, such as power outage duration or reasons for the outage.

Winter Storms
In case a winter storm does hit, residents are urged to:
  • Have personal supplies, including coats, hats, gloves and blankets ready to help you stay warm.
  • Stay away from downed power lines and sagging trees with broken limbs.
  • Keep vehicles full of gas.
  • Check on your neighbors, especially the elderly or people with disabilities.

Emergency Kits
In addition, make sure to have an emergency preparedness kit in your home that includes: 
  • A battery-powered radio, along with extra batteries, that can tune in to the City’s radio station, 1700 AM
  • Battery-operated flashlights
  • A corded phone (cordless phones will not work when the power is out)
  • Food and water that will last your family for several days

Stay Informed
During emergencies, the City of Issaquah will keep its citizens informed through: 


Additional Resources
Preventing Carbon Monoxide Poisoning | How to Stay Safe