Every other year, the City of Issaquah conducts a community survey to assess how residents view the city’s various services and overall performance. The survey is just one of the ways that we gather your feedback and hear your perspectives on what it is like to live, work, and play here in Issaquah.
Resident responses provide valuable information that guides that strategic direction of our Administration and City Council, as well as the work plans and day-to-day work of our city staff.
How the Survey was Conducted
The 2023 Community Survey had 636 households participate. The overall results for the sample have a 95% level of confidence with a precision of at least +/- 3.9%.
The survey is scientifically valid, which means that it is sent to a random sample of households across the city. Our goal is to collect a representative sample of surveys, ensuring that the demographics of our survey respondents reflect the diversity in age, gender, and race in our city as a whole. The scientifically valid survey was conducted between February 19 and April 15, 2023; the survey was then opened up to the full community from April 15 to May 1, 2023.
Because similar surveys are conducted in hundreds of cities nationwide, we can compare Issaquah’s results with other communities in the Pacific Northwest, and throughout the United States.
Alignment with Performance Measures
The results from the survey align fairly well with our Citywide Performance Measures, which can be viewed in our Performance dashboard.
There is a through-line from the efforts and investments in Parks, Human Services and the Arts Fund that is reflected in survey results. Dale Markey-Crimp, Performance Program Analyst says "We see in our performance measures that real strides were made in 2022 on pavement management, but just because we met our goals for lane miles paved and overall pavement quality doesn’t mean that residents are feeling those efforts after a few years of falling short. In fact, our filling so many potholes indicates a real need for more comprehensive repaving on our main arterials. Something that is planned for this year and next.”