COVID-19
- For community members
- For businesses
- For parents
- For transit users
- Support our community with donations, supplies and your volunteer time.
- Support local restaurants! Here’s a map of restaurants and cafés that are still open for takeout and delivery.
Stay Home, Stay Healthy
All residents should stay home and avoid non-essential contact. When you must go out, limit your trips and stay six feet apart from others.
Washington State is following a phased reopening to resume business, recreational and social activities.
While King County does not yet meet the state’s criteria to enter Phase 2, it is currently applying to the state for a modified Phase 1 to allow limited or modified openings for many businesses and personal activities.
If a modified Phase 1 is approved, the changes won’t happen all at once, as it will take time for a business to order supplies, hire back staff and set up for less capacity. Stay tuned for further updates.
Directive to Wear Face Coverings
Public Health – Seattle & King County issued a directive, which started May 18, to wear face coverings in most public settings.
Everyone is strongly urged to wear face coverings in places such as:
- Stores that sell food and beverages (including: grocery stores, pharmacies, corner stores, convenience stores, liquor stores, farmers’ markets, food banks, farm and produce stands, supermarkets, big box stores that sell groceries, and similar places that sell food).
- Retail stores (including: convenience stores, pet supply stores, auto supplies and repair shops, hardware and home improvement stores, garden stores that sell supplies for growing food, office supply stores, and home appliance stores).
- Restaurant take-out and food businesses. Employees who prepare, carry out, and deliver food must wear masks.
- Cannabis shops and stores that sell dietary supplements.
- Tobacco and vapor shops.
- Buses, light rail, and other forms of public transportation.
Learn more, and read a full FAQ, online.
Mayor’s Messages
- Read Mayor Mary Lou Pauly’s updates to the community
- View the Mayor’s Emergency Proclamations that will assist the City in its response efforts
- Subscribe for future updates
- COVID-19 Overview
- What to do if you are ill
- City closures
- Parks and Trails
- county facility
- TRANSLATIONS
Per Public Health – Seattle & King County, everyone, even people who are young and healthy, must stay home to slow the spread of COVID-19. You should:
- Stay at home and avoid all non-essential contact with others.
- Limit trips for groceries, gas and other essentials.
- If you must go out, stay at least 6 feet away from others at all times.
Discrimination based on ethnicity or ancestry will make the situation worse. Having Chinese ancestry – or any other ancestry – does not make a person more vulnerable to this illness. Coronavirus doesn’t recognize race, nationality nor ethnicity.
Additional updates are available from Public Health — Seattle & King County, Washington State Department of Health and the federal CDC.
If you are ill with fever and a cough or shortness of breath, stay home. If you are unsure of how to care for yourself or are concerned about your condition, call your health care provider for advice. If you feel you need to visit your doctor, call them first. Keep yourself separated from other people and animals in your home. Cover your coughs and sneezes and wash your hands often.
- Centers for Disease Control and Prevention (CDC) guidance for steps to take if you are sick with COVID-19 or think you may be infected with coronavirus
- Washington State Department of Health information on getting tested
- Washington State Department of Health information on what to do if you were potentially exposed to someone with confirmed COVID-19
You can also use the online Coronavirus Assessment Tool developed by Providence and Microsoft.
Call Centers
- If you are in King County and believe you were exposed to COVID-19—or if you’re a healthcare provider with COVID-19 questions—contact our call center between 8 AM to 7 PM PST at 206-477-3977.
- For general questions about COVID-19 in Washington State, please call the Washington State Novel Coronavirus Call Center at 800-525-0127.
Closed
Following Public Health - Seattle & King County’s recommendations to help protect our communities, the City of Issaquah has closed many of its facilities, but will continue to provide essential services to our community.
While the following front counters/facilities are closed to in-person customers until further notice, we are available during regular business hours at 425-837-3000 or the contact information below.
- Police
- Non-emergency line is 425-837-3200.
- The following services are not available: Jail visitation, concealed pistol licenses applications/renewals and fingerprinting.
- Release of property is available by appointment only.
- Issaquah Municipal Court
- Learn more about modified operations.
- Learn more about modified operations.
- Community Center
- All programs and classes cancelled. Those registered for any cancelled programs will be contacted directly for refund and/or rescheduling options.
- Julius Boehm Pool
- All programs and classes cancelled. Those registered for any cancelled programs will be contacted directly for refund and/or rescheduling options.
- Senior Center
- Hot to-go meals for ages 60+ still provided from noon-1 p.m. weekdays.
- Utility Billing Counter
- Send an email.
- Permit Center
- Visit the permitting and inspection pages to see how services have been adjusted.
- Send an email.
- Passport services are no longer offered by the City. Please visit the State Department website for information on passports.
- Check the City’s calendar for event cancellations.
Parks Facilities Closures
To help prevent the spread of COVID-19, the City has closed all playgrounds, basketball courts, park restrooms, picnic shelters and the skate park.
Do not congregate when visiting parks or using play fields. Organized athletic games, practices and pickup games are not permitted.
City parks, trails and tennis courts remain open for walks and other non-congregating recreational uses. During such a high-stress time, our parks and trails provide well-needed connections to the outdoors and opportunities for physical activity. As you enjoy our public spaces, please be safe and:
- Practice physical distancing, and avoid close contact with others.
- Take all belongings and trash home (“pack it in, pack it out”).
- Wash your hands or use hand sanitizer.
- Avoid touching your face.
- Stay home if you are sick.
Most of Issaquah’s closed park amenities are out in the open and cannot be fully secured or locked. Please honor this closure notice as part of the community’s collective response and individual responsibility to keep everyone safe.
If you plan to hike, please also be prepared with essential items and practice safe behaviors. King County Search and Rescue volunteers may also be impacted by this health crisis, meaning response time could be longer than normal.
In late March, King County opened isolation and quarantine beds in Issaquah – at the former Holiday Inn Seattle-Issaquah, 1801 12th Ave. N.W., that it is leasing – in addition to facilities already operational in Kent and North Seattle.
Individuals living homeless who test positive and need isolation are provided transportation to the Issaquah site are supported by:
- Medical personnel, who provide monitoring, and social workers who ensure that any behavioral health or other services continue.
- People at these facilities receive meals prepared by FareStart and snacks delivered to their door. In addition, they may receive incentives including a cash value card upon discharge, so long as they have complied with all medical orders and social distancing practices.
- Once they recover, they are provided free transportation from the site back to their city of origin.
Before staying at the facilities, individuals must read and agree to abide by directives issued by the Health Officer requiring that they remain separated from others and comply with instructions to neither leave the facility, nor have visitors.
If not voluntarily compliant, Public Health will take enforcement action, up to and including seeking a court order and involuntarily detaining the patient to protect the public.
“We are working closely with the county to ensure this facility is safe for those who need it, as well as our entire community,” said Mayor Mary Lou Pauly. “King County will provide 24-hour security to make certain that this health order is followed.”
Learn more about the operation of this facility via a Memorandum of Understanding between Issaquah and King County.
King County’s lease of the Issaquah facility is short-term, and the owner intends to reopen following a renovation of the hotel.
Novel Coronavirus (English)
公共衛生局建議 (Chinese)
신종코로나바이러스 (Korean)
Новый штамм коронавируса (Russian)
Nuevo coronavirus (Spanish)
Vi-rút Corona Mới (Vietnamese)