COVID-19

Closed

Following Public Health - Seattle & King County’s recommendations to help protect our communities, the City of Issaquah has closed many of its facilities, but will continue to provide essential services to our community. 

While the following front counters/facilities are closed to in-person customers until further notice, we are available during regular business hours at 425-837-3000 or the contact information below.

• City Hall

• Police
  • Non-emergency line is 425-837-3200.
  • The following services are not available: Jail visitation, concealed pistol licenses applications/renewals and fingerprinting.
  • Release of property is available by appointment only.
• Issaquah Municipal Court
  • Learn more about modified operations.
    

• Community Center
  • Those registered for any cancelled programs will be contacted directly for refund and/or rescheduling options.

• Julius Boehm Pool
  • The Julius Boehm Pool is open to those who have lane reservations.

    Water Exercise, Swim Lessons and Birthday Parties are not currently available.

• Senior Center
  • Hot to-go meals for ages 60+ still provided from noon-12:30 p.m. weekdays.
• Utility Billing Counter
  • Send an email.
• Permit Center
  • Visit the permitting and inspection pages to see how services have been adjusted.
  • Send an email.
• Passport services are no longer offered by the City. Please visit the State Department website for information on passports.

• Check the City’s calendar for event cancellations.

If you are ill with fever and a cough or shortness of breath, stay home. If you are unsure of how to care for yourself or are concerned about your condition, call your health care provider for advice. If you feel you need to visit your doctor, call them first. Keep yourself separated from other people and animals in your home. Cover your coughs and sneezes and wash your hands often.

Local Testing Locations

Local testing sites are testing under different circumstances. It is important to call the location prior to arriving to be sure you match the requirements. Some are testing all patients regardless of symptoms or exposure, while others will test only those who have been exposed or present with symptoms. Some might have limited testing capacity per day or might require a referral or an appointment, while others accept walk-ins or drive through patients.

Call Centers

• If you are in King County and believe you were exposed to COVID-19—or if you’re a healthcare provider with COVID-19 questions—contact our call center between 8 AM to 7 PM PST at 206-477-3977.
• For general questions about COVID-19 in Washington State, please call the Washington State Novel Coronavirus Call Center at 800-525-0127.

Per Public Health – Seattle & King County, staying home is still safest.

Maintaining the safety principles that led to the success against the outbreak has never been more important. These include continuing to practice physical distancing of 6 feet or more, minimizing contact with others outside the home, frequent hand washing or sanitizer, use of cloth face coverings in public, and avoiding group gatherings and poorly ventilated spaces.

Discrimination based on ethnicity or ancestry will make the situation worse. Having Chinese ancestry – or any other ancestry – does not make a person more vulnerable to this illness. Coronavirus doesn’t recognize race, nationality nor ethnicity.

Additional updates are available from Public Health — Seattle & King County, Washington State Department of Health and the federal CDC.

In late March, King County opened isolation and quarantine beds in Issaquah – at the former Holiday Inn Seattle-Issaquah, 1801 12th Ave. N.W., that it is leasing – in addition to facilities already operational in Kent and North Seattle.

Individuals living homeless who test positive and need isolation are provided transportation to the Issaquah site and are supported by:

• Medical personnel, who provide monitoring, and social workers who ensure that any behavioral health or other services continue.

• People at these facilities receive meals prepared by FareStart and snacks delivered to their door. In addition, they may receive incentives including a cash value card upon discharge, so long as they have complied with all medical orders and social distancing practices.

• Once they recover, they are provided free transportation from the site back to their city of origin.

Before staying at the facilities, individuals must read and agree to abide by directives issued by the Health Officer requiring that they remain separated from others and comply with instructions to neither leave the facility, nor have visitors.

If not voluntarily compliant, Public Health will take enforcement action, up to and including seeking a court order and involuntarily detaining the patient to protect the public.

“We are working closely with the county to ensure this facility is safe for those who need it, as well as our entire community,” said Mayor Mary Lou Pauly. “King County will provide 24-hour security to make certain that this health order is followed.”

Learn more about the operation of this facility via a Memorandum of Understanding between Issaquah and King County.

King County’s lease of the Issaquah facility is short-term, and the owner intends to reopen following a renovation of the hotel.

• Novel Coronavirus (English)

• 公共衛生局建議 (Chinese)

• 신종코로나바이러스 (Korean)

• Новый штамм коронавируса (Russian)

• Nuevo coronavirus (Spanish)

• Vi-rút Corona Mới (Vietnamese)