COVID-19

If you are ill with fever and a cough or shortness of breath, stay home. If you are unsure of how to care for yourself or are concerned about your condition, call your health care provider for advice. If you feel you need to visit your doctor, call them first. Keep yourself separated from other people and animals in your home. Cover your coughs and sneezes and wash your hands often.

• Centers for Disease Control and Prevention (CDC) guidance for steps to take if you are sick with COVID-19 or think you may be infected with coronavirus
• Washington State Department of Health information on getting tested
• Washington State Department of Health information on what to do if you were potentially exposed to someone with confirmed COVID-19

You can also use the online Coronavirus Assessment Tool developed by Providence and Microsoft.

Call Centers

• If you are in King County and believe you were exposed to COVID-19—or if you’re a healthcare provider with COVID-19 questions—contact our call center between 8 AM to 7 PM PST at 206-477-3977.
• For general questions about COVID-19 in Washington State, please call the Washington State Novel Coronavirus Call Center at 800-525-0127.

Closed

Following Public Health - Seattle & King County’s updated recommendations to help protect our communities, the City of Issaquah has closed many of its facilities, but will continue to provide essential services to our community. 

While the following front counters/facilities are closed to in-person customers until further notice, we are available during regular business hours at 425-837-3000 or the contact information below.

• City Hall

• Police
  • Non-emergency line is 425-837-3200.
  • The following services are not available: Jail visitation, concealed pistol licenses applications/renewals and fingerprinting.
  • Release of property is available by appointment only.
• Issaquah Municipal Court
  • Modified operations are effective from March 16- April 24. The court will reschedule all out of custody court hearings. The court window is closed.
    

• Community Center
  • All programs and classes cancelled. Those registered for any cancelled programs will be contacted directly for refund and/or rescheduling options.

• Julius Boehm Pool
  • All programs and classes cancelled. Those registered for any cancelled programs will be contacted directly for refund and/or rescheduling options.
• Senior Center
  • Hot to-go meals for ages 60+ still provided from noon-1 p.m. weekdays.
• Utility Billing Counter
  • Send an email.
• Permit Center
  • Visit the permitting and inspection pages to see how services have been adjusted.
  • Send an email.
• Passport services

• Check the City’s calendar for event cancellations.

Parks Facilities Closures

To help prevent the spread of COVID-19, the City has closed all playgrounds, sports courts, park restrooms, picnic shelters and the skate park.

Starting March 26, the parking lot gates will be locked at the parks that have them, including Central Park and the trailhead at Lake Tradition Plateau.

City parks and trails will remain open for walks and other non-congregating recreational uses. During such a high-stress time, our parks and trails provide well-needed connections to the outdoors and opportunities for physical activity. As you enjoy our public spaces, please be safe and:

• Practice physical distancing, and avoid close contact with others.
• Take all belongings and trash home (“pack it in, pack it out”).
• Wash your hands or use hand sanitizer.
• Avoid touching your face.
• Stay home if you are sick.

Most of Issaquah’s closed park amenities are out in the open and cannot be fully secured or locked. Please honor this closure notice as part of the community’s collective response and individual responsibility to keep everyone safe. 

If you plan to hike, please also be prepared with essential items and practice safe behaviors. King County Search and Rescue volunteers may also be impacted by this health crisis, meaning response time could be longer than normal.

March 28 Update

King County announced March 28 that it will open isolation and quarantine beds in Issaquah – at the former Holiday Inn Seattle-Issaquah, 1801 12th Ave. N.W., that it is leasing – in addition to facilities already operational in Kent and North Seattle.

With more intensive testing of individuals living homeless, and more positive cases expected, King County is expected to open isolation and quarantine beds at the former Issaquah hotel on March 29.

Individuals living homeless who test positive and need isolation will be provided transportation to the Issaquah site will be supported by:

• Medical personnel, who will provide monitoring, and social workers who will ensure that any behavioral health or other services continue.

• People at these facilities will receive meals prepared by FareStart and snacks delivered to their door. In addition, they may receive incentives including a cash value card upon discharge, so long as they have complied with all medical orders and social distancing practices.

• Once they recover, they are provided free transportation from the site back to their city of origin.

Before staying at the facilities, individuals must read and agree to abide by directives issued by the Health Officer requiring that they remain separated from others and comply with instructions to neither leave the facility, nor have visitors.

If not voluntarily compliant, Public Health will take enforcement action, up to and including seeking a court order and involuntarily detaining the patient to protect the public.

“We are working closely with the county to ensure this facility is safe for those who need it, as well as our entire community,” said Mayor Mary Lou Pauly. “King County will provide 24-hour security to make certain that this health order is followed.”

March 25 Update

Community members will see that King County has started making some changes to the property to prepare the site for tenants.

 March 14 Update

The county is currently considering uses of the site, located at 1801 12th Ave. N.W., that include expanding medical support for vulnerable populations, or isolation for people who do not require significant social support services, as well as step-down medical care for people who do not require hospitalization to maximize available space in regional medical facilities.

“These types of medical facilities are needed throughout King County as we, as a region, respond to this public health crisis,” said Issaquah Mayor Mary Lou Pauly. “We are committed to slowing the spread of COVID-19, assisting the most vulnerable and keeping beds open at our existing hospitals, such as Swedish Issaquah. We are in close contact with King County, local police and firefighters to ensure this new facility will take all necessary precautions to keep our broader community safe.”

King County’s lease of the Issaquah facility is short-term, and the owner intends to reopen following a renovation of the hotel.

The county also announced a site in Bellevue, as well as the use of a King County Airport building to provide additional space to shelter residents to prevent them from becoming sick.

Isolation and quarantine are proven public health practices for reducing the spread of disease. Examples of people who may need this assistance include people who cannot safely remain in their own homes without compromising the health of other family members, or do not have a home.

Individuals can only be placed into these sites after a health professional with Public Health - Seattle & King County has determined that they need isolation or quarantine.

The number of persons in King County’s isolation and quarantine sites will be included in regular updates provided by Public Health - Seattle & King County. Learn more via the agency’s announcement.

• Novel Coronavirus (English)

• 公共衛生局建議 (Chinese)

• 신종코로나바이러스 (Korean)

• Новый штамм коронавируса (Russian)

• Nuevo coronavirus (Spanish)

• Vi-rút Corona Mới (Vietnamese)