King County Metro Transit wants to hear from you as planning begins to make paying fares to ride the bus faster, easier and simpler for everyone.
Transit riders in King County and the greater region struggle with the complexity of Metro’s fare structure. It includes a peak-time surcharge and two zones with an adult-fare surcharge on trips crossing the zone boundary during peak.
Metro and the six other regional transit agencies that represent the ORCA (One Regional Card for All) smart-card system have committed to looking at simplifying fares across all agencies as they prepare for improvements and modernization of the ORCA system.
As part of that process, Metro is considering options that would allow for speedier boarding, improve safety for drivers, help increase ridership and further reduce barriers for vulnerable populations.
Metro invites the public to provide direction on fare change options and longer-term work on fare-related issues by participating in an online questionnaire. In April, the public will have additional opportunities to provide feedback on fare change options via a second online survey and open houses.
You can find the survey as well as sign up to receive updates via Metro's fare review website.
Feedback during the outreach process will be used to draft proposals. A final proposal will be submitted to the King County Council for consideration in June.