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Community Planning & Development

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1. Do I need a permit for a fence?

Please see our Decks & Fences page for more information.

2. How do I know where my property lines are?

In newer-platted areas you may find corner markers — look for a piece of rebar in the ground. The Permit Center or King County may have plat maps to assist you in finding your property lines and/or dimensions. Please be aware that ultimately it is up to the property owner to verify property line locations, which may require a professional survey.

3. Can I pay for my permit with a credit card?

Permits applied for online at MyBuildingPermit.com may be paid with a credit card up to $2,000. Payments over $2,000 must be paid by cash or check at the Permit Center.

The Permit Center only accepts cash or check for paper applications.

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False Alarms

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1. What can I do to prevent false alarms?

Make sure you – as well as all users of your alarm system (such as residents, employees or guests) – are trained on how to use it. Secure all of your windows and doors before activating your alarm.

Know and rehearse the process for cancelling an accidental alarm. Notify your alarm company immediately if you have any problems with your system.

Be aware of common problems that can lead to false alarms, such as: weak alarm system; backup batteries; open, unlocked or loose fitting doors and windows; party decorations, such as helium-filled balloons; wandering pets; improper application or installation of motion detectors; failure to properly train other users.

2. Who is Alarm Tracking and Billing Services (ATB)?

The City of Issaquah has contracted with ATB Services, which is located in Colorado, to administer its false alarm reduction program.

You may receive information from ATB Services with the Issaquah Police Department logo, but the ATB Services address and telephone number. That's OK - it is legitimate communication about Issaquah’s program.

3. What if I purchase a new alarm system?

Your alarm company is required to notify the City of Issaquah of your installation – as well as collect and forward your registration application and fee – within seven days of installation.

4. Why does the City have a false alarm reduction program?

In 2008 alone, the Issaquah police officers responded to 1,035 burglary, robbery or duress alarms. Of those alarms, 99.2 percent were false alarms.

Responding to these false alarms can unnecessarily cost Issaquah – and its taxpayers – thousands of dollars each year. In addition, officers responding to these false alarms are not able to respond to actual emergencies or conduct preventative patrol.

5. When did the City’s new alarm rules take affect?

On July 20, 2009, the Issaquah City Council approved a revised alarm ordinance, which became effective Aug. 3, 2009.

Alarms must be registered with the City by Oct. 2, 2009.

6. What is considered a false alarm?

A “false alarm” occurs when Issaquah Police respond to an alarm dispatch and – after conducting an investigation of the site – find no evidence that a criminal offense, or attempted criminal offense, has occurred.

7. Who is required to register their alarms?

All residents and businesses located inside the City of Issaquah are required to register their alarms. Fire or auto alarms, however, do not need to be registered.

8. How do I register my existing alarm?

Your alarm company will facilitate the initial registration and fee payment for your alarm. The permit fees are:

Commercial and residential alarms: $24
Seniors 62 years or older (this only applies to residential alarms, and the senior must be an owner or lessee): $12
Permanently disabled: $12

9. How long does the permit last?

Permits are valid for two years. Alarm users who do not have a false alarm during their two-year permit period can renew their permit without paying another fee.

Alarm users will be contacted by Alarm Tracking and Billing Services (ATB) to facilitate permit renewals.

10. What are the fines for a false alarm?

Each false burglar alarm: $100
Each false robbery or panic alarm: $200
In addition, a $200 fine is charged if the alarm site does not have a valid permit for each police response. Notification and invoices for false alarms are mailed directly by Alarm Tracking and Billing Services (ATB).

11. Can I appeal the fines?

Yes. For more information on the appeal process, call Alarm Tracking and Billing Services (ATB) at 1- 866-950-9901.

12. What if I cancel the false alarm?

If an alarm is cancelled before an officer arrives on scene, it will not count as a false alarm, and no fine will be charged. Call your alarm company to cancel an alarm; do NOT call 9-1-1 to cancel it.

13. What if I have only had one false alarm?

You will still receive an invoice for a fine. However, the City of Issaquah provides a one-time opportunity to have the fine waived for the first false alarm upon the successful completion of an online false alarm awareness training. Access online training.

14. When may police not respond to my alarm?

Police response to alarms may be suspended:

After five false alarms occur at a single address within the two-year permit period.
If registration fees or previous false-alarm fines are not paid.
If your alarm company does not comply with the City’s ordinance.

15. What is Enhanced Call Verification and Burglar Alarm Confirmation?

Issaquah’s Enhanced Call Verification and Burglar Alarm Confirmation requirements makes alarm companies more accountable by requiring them to verify – through phone calls or other means – a burglar alarm before contacting police.

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Farmers Market

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1. What is the market pet policy?

Service animals are welcome, however please keep your pets at home. We do not allow pets at our market.

2. Where should I park?

A parking structure near the market is available
behind the Pickering Barn. This is the only approved parking location and the
main entry point into the market. Visitors can park on the first and second levels of
the structure. Please do not park in the Costco Warehouse parking lot
or Costco Corporate Employee parking lots.

3. Where is there handicap parking?

14 handicap spaces are available on ground level just outside the parking lot and closest to the market entry point.

4. Where is the closest ATM?

An ATM and public restrooms are located
inside the barn.

5. Where is the restroom?

Public restrooms are located inside Pickering Barn
(Hay Barn).

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Finance

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1. How Do I Request my LID Balance?

Active Local Improvement Districts (LID's) are administered by Public Finance, Inc. Please direct all inquiries to Public Finance at 425-885-1604 or by email at publicfinanceinc@gmail.com.

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Flood Insurance

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1. How do I get flood insurance?

To buy a flood insurance policy, call your insurance agent or contact one of the "Write Your Own" companies, which are private insurance companies that write flood insurance under a special arrangement with the federal government. If your agent does not write flood insurance, or you don't have an agent, call the National Flood Insurance Program's (NFIP) toll-free number at 1-888-FLOOD29.

2. When is flood insurance required?

To get federally-backed financing to buy, build, or improve structures in a 100-year floodplain, you will be required to purchase flood insurance. Lending institutions that are federally regulated or federally insured must determine if the structure is located in a floodplain, and must provide written notice requiring flood insurance.

3. Do you have to be located in a floodplain to obtain flood insurance?

No. Flood insurance is available to any property owner located in a community participating in the NFIP (which includes Issaquah). Many areas in Issaquah outside of the mapped 100-year floodplain are potentially susceptible to flooding to varying degrees.

4. Does the City manage the flood insurance program?

No. The National Flood Insurance Program (NFIP), which provides flood insurance to owners and tenants of property, is part of FEMA. Issaquah participation in the NFIP is limited to adopting and enforcing floodplain management ordinances to reduce future flood damage. In exchange for these regulations, the NFIP makes federally-backed flood insurance available to homeowners, renters and business owners in the City. Community participation in the NFIP is voluntary.

5. I have lived here forever and have never been flooded. Why do I need flood insurance?

The flood hazards shown on floodplain maps are based on the best information and analysis tools available at the time the maps were prepared. Because of the infrequent occurrence of flood events, floodplain maps are not based only on the past flooding occurrences. The fact that a flood hasn't occurred within memory doesn't mean one won't happen soon.

6. How can my property be removed from the floodplain maps?

To be removed from the floodplain shown on the Flood Insurance Rate Map, a structure must be on land that is not subject to flooding by the 100-year flood. If your lot or building site is on natural ground that is higher than the Base Flood Elevation shown on the FIRM, you may request a Letter of Map Amendment (LOMA). To support your request, you will have to get a surveyor to determine the elevation of the ground next to your building and complete an Elevation Certificate. If the ground is higher than the Base Flood Elevation, then FEMA will issue a LOMA. With a LOMA, your lender may choose to not require flood insurance.

7. What does the City do to make flood insurance more affordable?

The City participates in the Community Rating System, which is a voluntary FEMA program that reduces National Flood Insurance Program (NFIP) flood insurance premiums if the City implements additional flood hazard management activities. Issaquah is currently rated as Class 5. This improvement reflects the considerable effort and progress made by the City towards reducing flood losses, facilitating accurate insurance ratings, and promoting the awareness of flood insurance. The Class 5 rating results in residents and businesses in the City obtaining a 25% discount in their flood insurance premiums.

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Flood Maps

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1. Can I build in the floodplain?

Most development activities are allowed in floodplains, if built to certain standards. These standards include very specific building requirements such as raising the first floor elevation to one foot above the 100-foot flood elevation, and mitigation requirements to ensure that development does not cause flood elevations to rise on neighboring properties. In general, residential and commercial development is not allowed in floodways, and if an existing structure in the floodway is significantly damaged by a flood it cannot be rebuilt.

2. What types of flood hazard zones are shown on a Flood Insurance Rate Map?

There are three basic types of flood hazard zones shown on a flood insurance map.

Zones that start with an "A" (A, AE, AH, AO) are 100-year floodplains that are determined by a Flood Insurance Study. In most instances, base flood elevations (the elevation of the predicted flood level) are derived from detailed hydraulic modeling.

Zone X shows area outside the 100-year floodplain, but within the 500-year floodplain.

Finally, floodways are located in the immediate vicinity of the stream and depict areas of high flood hazard.

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Flooding

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1. What is a 100-year flood?

The term "100-year flood" is misleading. It is not the flood that will occur once every 100 years. Rather, it is the flood elevation that has a 1 percent chance of being equaled or exceeded each year, based on a statistical analysis of streamflow records. Thus, the 100-year flood could occur more than once in a relatively short period of time, and since it is based on past flood history, this estimate can be wrong if the climate shifts. The 100-year flood is used by the National Flood Insurance Program as the standard for floodplain management and to determine the need for flood insurance. The 100-year floodplain corresponds to the area inundated by the 100-year flood, as determined by state-of-the-art hydraulic modeling and aerial topographic mapping.

2. Why is the City prone to flooding?

Flooding along Issaquah Creek, Tibbetts Creek and other nearby streams is a natural phenomenon due to the fact that much of the City is located in a floodplain. Historically, areas within Issaquah that are located along streams and prone to flooding were developed as farmlands. As such, the farm properties were only minimally affected by high water. Early newspaper accounts generally wrote of flooded farmlands washed out roads, and an occasional flooded basement.

3. Why can't I build a flood wall around my property?

Floodwalls are illegal under the Issaquah Municipal Code. Floodwalls alter flood patterns, causing impacts to neighboring properties. However, floodwalls are allowed immediately adjacent to buildings, to protect structures only.

4. Can I remove fallen trees from the stream since they may cause flooding?

Logs in streams provide habitat for fish. The State Department of Fish and Wildlife, which manages state fisheries and has jurisdiction over all activities that physically affect streams, strictly prohibits removal of logs from streams. An exception to this policy is if a log creates an imminent hazard during a flood. The City cannot grant such permission, nor assist private property owners in removal (unless it threatens a bridge or other public property).

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Human Services

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1. What is the role of the City of Issaquah in Human Services?

The City takes an active role in addressing human services needs in the local and regional community by supporting organizations in establishing programs and services aimed at enhancing health and well-being in Issaquah.

2. What is the Human Services Commission and what is its role?

The Human Services Commission is an official entity whose primarily function is to advise the Mayor and City Council on matters concerning human services planning and funding. The Commission is comprised of Issaquah resident-volunteers who are appointed by the Mayor and subject to confirmation by the City Council.

The Human Services Commission is comprised of seven regular members, with four-year terms; and two alternates, with two-year terms. Recruitment for boards and commissions is advertised on the city’s website each January.

3. What are the Human Services Grants and how can I apply?

The Human Services Grants are provided by the City for organizations who have a 501c3 status and are working to solve pressing human services needs in our community. Grants are awarded on a biennial basis and the next application period will open in March of 2020.

You can learn more about how to apply here.

4. What is the process of selection for the Human Services Grants?

The selection process is led by the Human Services Commission and follows a rigorous scoring criterion that involves demonstration of need, level and quality of service provided, accessibility and partnerships.

5. Where can I find resources in the community?

The City maintains a list of resources available for the community members. They can be found here.

6. How can I be involved?

Residents may be involved by serving on the Human Services Commission or by volunteering with one of the Human Services Organizations. Occasionally the City is recruiting for interns or volunteers for special occasion. Paid opportunities are advertised through our jobs webpage.

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Jail

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1. How do I post bail or a bond?

Bail can be posted at the court or at the Issaquah Jail Facility. Bail can be posted in the form of cash, cashier’s check or money order. To pay a cash bond over the phone by credit or debit card, please call PayGov.US at 866-480-8552. (A convenience fee will apply.) Personal checks will not be accepted. To post a bond, refer to the yellow pages and select a provider of your choice under Bail Bonds

2. Who is currently in the Issaquah Jail?

Call 425-837-3268 or visit our online list. Jail in-custody list.

3. How do I find my court date or an inmate’s court date?

Use the Washington Courts search to find out when you need to appear in Issaquah Municipal Court or King County District Court. The search tool returns a case summary and, where applicable, calendar information and a list of case activities (docket).

4. Can I leave money for an inmate?

Yes. Money can be put “on the books” for an inmate. Cash only – no checks or money orders. Contact jail staff in the visiting area to add money to an inmate's account.

Please note: Any money, valuables, or clothing transactions can take up to an hour.

5. Can I bring clothing to an inmate?

No. We will accept items such as white crewneck t-shirts, socks and undergarments sent directly from the manufacturer or online retailer via USPS, UPS or FedEx. We will not accept such items if they are mailed personally. No logos are allowed on any clothing. All clothing must be all-white and in its original packaging.

6. Can I bring books or magazines to an inmate?

No. All books, magazines, newspapers and periodicals must be sent directly from the publisher. We cannot accept hard back books.

7. Can I leave toiletries for an inmate?

No. Inmates can purchase toiletry items and snack food from the Jail commissary if they have money in their inmate account.

8. Can I call an inmate?

No. You cannot call an inmate.

9. Can an inmate call me?

Yes. An inmate can call you. Inmates have access to the phone however, all calls are collect and long distance calls will include all applicable charges.

10. Can I email an inmate?

No. Inmates do not have access to a computer.

11. I have been sentenced by the court to jail time. How do I turn myself in to the jail to begin my sentence?

If you have been sentenced by the court, you should call the jail at 425-837-3265 to make sure there is bed space available. When you report to the jail you need to bring your identification and court commitment paper work. All other items will be supplied to you.

Effective Dec. 1, 2014, you can turn yourself in any day of the week, but only between 7-9 a.m. You can also turn yourself in between 7-9 p.m. Monday through Friday, or 7 a.m.-9 p.m. Saturday and Sunday.

It is important that you do not report to serve jail time under the influence of alcohol or non-prescribed drugs, as you will not be admitted and a letter will be sent to the court notifying them that you were under the influence.

12. What is the fee for Outside Agency Court Commitment?

As of Nov. 1, 2020, the fee for Outside Agency Court Commitment will be $180 per day.

13. How much does it cost to stay at the jail if ordered at my own expense?

The cost is $140 per day, payable only in cash, certified bank check or money order.

14. What is PREA?

The Prison Rape Elimination Act (PREA) is a federal law that prohibits sexual misconduct in correctional settings such as prisons, jails, lockups, juvenile facilities and federal detention facilities. Sexual misconduct under this law includes:

• Inmate-on-inmate sexual assault and abuse
• Staff-on-inmate sexual misconduct (sexual/inappropriate relationships with inmates)
• Inmate-on-inmate and staff-on-inmate sexual harassment

The Issaquah Jail is committed to providing a safe and healthy environment for staff and inmates. The jail has zero tolerance for sexual misconduct of any kind and will impose discipline for such misconduct, up to and including dismissal for staff and serious infractions for inmates who victimize other inmates.
Incidents of any and all reported sexual misconduct will also be referred to the Issaquah Police Department for criminal investigation. All complaints will be investigated. The Issaquah Jail and police department policies regarding sexual misconduct apply to all inmates. They also apply to employees, contractors and volunteers.
To learn more, read our PREA annual report.

15. How do inmates report sexual misconduct?

Inmates who are in custody at the Issaquah Jail are urged to report allegations of rape, sexual contact or staff sexual misconduct. There are different ways to report.

Inmates can submit a kite, a grievance, telling a trusted staff member, or by making a free call from inside the jail (available on all phones) to the Issaquah Police Department Tip Line at 425-837-3210, or the King County Sexual Assault Resource Center (KCSARC) at 1-888-99VOICE.

Inmates can also report by asking a family member or friend to call the Issaquah Police Department's main line at 425-837-3200, the Issaquah Police Department Tip Line or the King County Sexual Assault Resource Center.

16. How do I report sexual misconduct?

The Issaquah Police Department investigates all allegations of inmate–on–inmate and staff-on-inmate sexual misconduct. You can report sexual misconduct in multiple ways:

1) If you have information regarding an Issaquah Jail inmate who has been the victim of sexual misconduct while in custody at the jail, please call the Issaquah Police Department's main line at 425-837-3200. An officer will then contact you.

2) Leave a message on the Issaquah Police Department Tip Line at 425-837-3210. Messages are checked daily. Please include the following information:

• The name(s) and locations of persons involved
• The name(s) or description of any witnesses to the incident
• A brief description of the incident(s)
• A brief description of where the event(s) occurred
• The date(s), time and place of occurrence(s)
• Names and contact information of others who might have additional information about the incident
• Your contact phone number and address (optional)

3) Contact the King County Sexual Assault Resource Center online, via the 24 hour Sexual Assault Resource Line at 1-888-998-6423, main office at 425-226-5062 (9 a.m.-5 p.m. Monday to Friday), or via TTY at 425-271-6332 (9 a.m.-5 p.m. Monday to Friday).

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Jury Duty

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1. What if I want my jury service postponed or excused?

• Fill out Section B of your summons and return it to the Municipal Court no later than 10 days before your first day of service.
• No news is good news. If you do not hear from us within five days of sending in your request, you have been excused.

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Municipal Court Fines

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1. Need additional time to pay your fines?

Arrangements may be made by appearing in person and signing a payment agreement. Additional costs may be imposed.

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Picnic Shelters

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1. How far in advance do I need to submit a rental application?

Applications are processed on a first come, first served basis. Once you have a date selected, the sooner you submit an application, the more likely you will be to secure that date. Picnic Shelter Rental Information

2. What is the rain and cancelation policy?

User groups must notify the Issaquah Parks and Recreation Department fourteen (14) days prior to the schedule rental date if they desire to cancel and receive a refund, less a $10 administration fee. Cancellations made 0 - 13 days prior to the event will result in no refund of the rental fees. Cancelation due to rain, does not warrant refund.

3. Can I bring a BBQ grill to the park for my picnic?

BBQ grills must be self-contained. It is strongly recommended to bring gas grills rather than charcoal. A BBQ cannot be placed directly on the grass. You are responsible for the safe removal of charcoal and grease. Charcoal and grease CANNOT be dumped into garbage cans or bushes/natural areas at the park.

4. Is there power and water available at the picnic shelter?

No, not at this time.

5. Can we bring extra tables and chairs to the shelter?

Yes, you can.

6. Are we allowed to serve alcohol at the picnic shelter?

Alcoholic beverages and other controlled substances are not allowed in City of Issaquah parks.

7. Can I hire a caterer for my event?

If an event requires a caterer, we request that you contact the Parks and Recreation Department at 425-837-3300.

8. Who can I contact for more information?

Please contact the Parks and Recreation Department at 425-837-3300.

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Police

Show All Answers

1. Where do I find information on Issaquah's jail?

Find out who is in jail, when you can visit and more. Visit our jail web page.

2. How do I register my security alarm?

You can register your alarm online the City of Issaquah Alarm Program.

Learn more.

3. How do I request a police record?

To submit or track your public records request to the Issaquah Police Department, go to issaquahwa.gov/policerecords.

4. Where do I find vehicle collision reports and forms?

Learn more about your options for requesting a copy of a vehicle accident report at issaquahwa.gov/policerecords.

5. How do I look up criminal history information?

The Washington State Patrol Identification and Criminal History Section (WASIS), has established the website WATCH as the official online resource for providing criminal history conviction records for Washington state.

6. How do I apply for an alien firearm license?

Non-U.S. residents may apply for a Concealed Pistol License by first contacting the Department of Licensing by phone at 360-753-2803 or by mail at:

Department of Licensing
Attn: Firearms Desk
PO Box 9649
Olympia, Washington 98507-9649

Department of Licensing will send an application packet to the requester, along with instructions on how to proceed. Once the application received from the Department of Licensing is completed, it must be presented to the local law enforcement agency.

Applicants must present:

A completed application
A Washington driver's license or identification card
VISA, I-94 (Immigration form) or Resident Alien Card

A non-refundable fee of $74.25 fee is collected and one set of fingerprints are taken (fingerprints are processed from 9-10 a.m. Tuesdays and Thursdays). The completed application and fingerprints are forwarded to Department of Licensing by the law enforcement agency. Department of Licensing sends Alien Firearm Licenses to applicants directly. Should the applicant then be interested in then applying for a Concealed Pistol License, the Alien Firearm License must be presented to the law enforcement agency to submit an application.

7. How do I obtain or renew my driver's license?

Visit the state Department of Licensing. Learn more.

8. How do I apply for a firearm license?

For information on the process and fees associated with firearm licenses, please visit the firearm license web page.

9. How do I apply for a firearms dealer license?

Applications for firearms dealer licenses are accepted during normal business hours. One set of fingerprints is required for the dealer (fingerprints are processed from 9-10 a.m. Tuesdays and Thursdays). Dealers must be 21 years old and present the following:

• Washington driver license or identification card


• Current federal firearms license


• Current state business license


• Current Issaquah business registration license

Dealer licenses are valid for one year from the date of issuance, and normally take two weeks to process. The fee of $125 is collected upon issuance, not upon application. Make out checks to: WA STATE TREASURER

Each year about 30 Washington children are hospitalized and 19 children die from firearm injuries. Since 2000, the LOK-IT-UP program has worked to increase public awareness about the importance of safely storing or locking firearms. Firearm owners, parents, schools, law enforcement agencies, public health officials, health care providers and others have supported LOK-IT-UP.

LOK-IT-UP focuses on family and community safety. It seeks to increase the voluntary safe storage of firearms as a way of preventing firearm-related deaths and injuries, particularly among children. To learn more, go to lokitup.org.

Weapons Licenses / Permits

10. What are the City's fireworks rules?

The city bans the use and possession of all fireworks without a permit. The ban includes all fireworks, including sparklers, cones, fountains and roman candles.

First approved in 1993, the city’s ban aims to keep both citizens and property safe. Most of Issaquah’s surrounding cities, including Sammamish, Bellevue and Redmond, also ban fireworks for personal use.
Learn more.

11. Where can I find the City's municipal code?

Our code is available online. Visit web page.

12. Where can I find public defender information?

Defendants have the right to have an attorney present at all criminal hearings. If you are unable to hire an attorney due to financial circumstances, you may qualify for a public defender. You must be screened to determine eligibility. Do not assume an attorney will be appointed to assist you.
Learn more.

13. Does the City have speed cameras?

Yes. The City's “photo enforcement program” along Second Avenue Southeast aims to increase safety and reduce speed violations near several Issaquah schools.

The cameras only operate during school days from 7 a.m.-4 p.m. The cameras monitor both directions of traffic along Second Avenue Southeast near the Clark Elementary School, Issaquah High School and Tiger Mountain High School corridor.

Only vehicles that exceed the school zone’s speed limit of 20 mph are photographed and videotaped.

Before the $124 infractions are mailed to the registered owners of speeding vehicles, the Issaquah Police Department reviews and confirms each violation.

The infraction is a non-criminal offense that, like a parking ticket, is not part of the violator’s driving record. Those who receive an infraction have the option of paying the fine in full, requesting a hearing or submitting a “declaration of non-responsibility.”

Learn more.

14. How do I deal with wildlife issues?

The state Department of Fish & Wildlife has great resources. Learn more.

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Police Employment

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1. How I do apply to your department as a lateral officer?

Apply at GovJobsToday.com.

2. How many positions are available?

The department is in constant need off officers and is accepting applications all year. It is expected that the department will hire two to three officers a year for the foreseeable future.

3. When should I apply?

You can apply any time after you have met the minimum requirements for the position. You may not apply in anticipation of meeting the minimum requirements sometime in the near future.

4. How long does the background investigation take?

Once a lateral applicant has completed the oral interview with passing scores and is selected for a background investigation, the approximate time for the investigation is two to three months.

5. Do laterals have to go through field training?

All laterals (in-state and out-of-state) have to complete the field training program. The program may be shortened depending on the officer's experience.

6. Do laterals have to attend a police academy?

Out-of-state laterals do have to fulfill the requirements for the Washington State Criminal Justice Training Commission Equivalency Academy. Officers will complete a two week equivalency academy. Laterals will attend the equivalency academy after completing the field training program.

7. Do I have to live within a certain distance from Issaquah?

No. Our officers live all over the Puget Sound area.

8. What will my hours of work be?

You must be available to work 12-hour rotating shifts. Patrol officers work four 12-hour shifts, followed by four days off. Officers work two day shifts (6 a.m.-6 p.m.) followed by two night shifts (6 p.m.-6 a.m.).

9. How long must I be with your department before I can move to a higher rank or a specialty position?

Police Corporal
You must have two years of college, equivalent to an associate's degree and a minimum two years of experience in law enforcement with the Issaquah Police Department; or two years of college equivalent to an associate's degree a minimum of four years law enforcement experience with one year experience in law enforcement with the Issaquah Police Department and successful completion of probation.


Police Sergeant
You must have two years of college, equivalent to an associate's degree and a minimum of three years of experience in law enforcement with the Issaquah Police Department; or two years of college, equivalent to an associate's degree and a minimum four years of law-enforcement experience, and with one year law enforcement experience with the Issaquah Police Department and successful completion of probation.

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Pollution Prevention

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1. How do I report a spill?

To report a spill or possible water pollution situation, call 425-837-3470. At any time, if you need to report emergency concerns that involve imminent danger to people or the environment, call 911.

2. Why is pet waste a problem?

Stream monitoring in Issaquah has detected elevated levels fecal coliform concentrations, exceeding state water quality standards on a regular basis during rainfall events. Fecal coliform comes from human waste, pet waste and wildlife.

To keep our waters clean, pet owners should pick up their pet waste from paved and landscaped areas and dispose of it properly so that is does not wash off into storm drains, lakes and rivers.

Follow these pet waste tips:
• Carry a plastic bag with you on walks.
• Pick up pet waste and dispose of it in the trash.
• Pet waste does not go in yard waste bin.
• Do not dispose of pet waste in native growth and vegetative areas.

3. What is a water quality violation?

By definition of the Issaquah Municipal Code, with very few exceptions, the only discharge allowed to a public or private storm system is rainwater. Water quality violations can range from minor incidents, such as car washing, to large spills from an overturned vehicle. Water quality violations can also come from multiple sources, including roadways, underground problems, failing septic systems or hazardous materials stored outside and uncovered from the rain.

4. What are prohibited discharges?

Anything other than rainwater that enters a storm drain or stream is considered a prohibited discharge, subject to enforcement and penalties. This includes:
• Illicit connections to storm drainage systems or surface water, including sewers, process water, sump overflows, building drains, or other similar connections.
• Chemicals, petroleum products, paints, detergents, solvents, or other toxic materials.
• Trash, food waste, debris, animal waste, street cleaning waste or similar refuse.
• Unstabilized soils, pavement debris, or materials that can erode in an uncontrolled manner into drainage or surface water.
• Lawn clippings, leaves, branches, or other landscaping materials and yard debris deposited in a drainage facility or stream channel.
• Turbid water from construction site runoff, dewatering or other excavation activities.

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Pool

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1. What are the hours for public and lap swimming?

Our pool is available for lap swimming and public (family) swimming many times throughout the day. Check our current schedule.

2. How do I register for a swim lesson or pool program?

You may register for a swim lesson or pool program via:
1. Online registration
2. By calling 425-837-3350
3. In person at the pool, 50 S.E. Clark St.
Payment must be made by Visa or MasterCard online or over the phone.

3. What do I need to bring to swim at the pool?

Bring a swimsuit (no cut-offs or clothing with ragged edges are allowed), as well as a towel, change of clothes and anything needed for a shower (soap, shampoo, etc.). A locker rental is 50 cents.
All pool users who are not potty trained, and those who wear diapers, must wear a swim diaper covered by a swimsuit or plastic pants with elastic around the waist and legs. Non-swim diapers are not allowed in our pool.

4. What is the length and depth of the pool?

Our pool is 40 yards long, and is separated into two sections by a bulkhead. The lap/deep end of the pool is 25 yards long; the shallow end is 15 yards.
The pool depth varies. The shallow end is 3.5 feet and slopes down to 4 feet toward the bulkhead. The lap end of the pool is 4.5 to 12 feet deep. The pool depth slopes gradually from 4.5 to 6 feet, and then sharply from 6 to 12 feet.

5. When is the diving board available?

The diving board is usually available during public swim, depending on user needs. Call the pool 425-837-3350 or check our current schedule.

6. Is there a gender age limit on locker room use?

Yes, anyone 6 years and older must use the locker room of their own gender. Family changing rooms are also available. There is a shower available on the pool deck for rinsing.

7. What type of sanitizer is used in the pool water?

The type of sanitizer used is sodium hypochlorite, or liquid chlorine.

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Program Proposal

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1. How can I apply?

We partner with independent service providers to offer a variety of programs and experiences to our community. Our application is available online.

2. When should I apply?

You can apply at any time. However, if you wish to start your programs during a specific season, your proposal should be submitted three to six months before the season begins. Note: Our Recreation Guide is distributed to the community every quarter. If you wish to have your program’s information included in the guide, you must be approved and in contract three months before the guide's release date.

3. What happens after I apply?

Your application will be reviewed by a program coordinator. If your program is a good fit, the coordinator will contact you with more information. If your application is declined, we will notify you and keep your proposal on file for potential future programs.

4. Why would a proposal be declined?

A proposal could be declined for several reasons, including:

• Your program does not meet our mission, values or goals.


• We already offer a similar program for the same audience during a similar time frame.


• We have offered similar classes in the recent past that have not been popular among our customers.


• The program fees are too high.


• We do not have adequate space for the program during your requested times.


• Your program does not fit within our risk management guidelines.


• We cannot currently offer your program due to budget limitations.

5. What type of marketing and promotion will my program receive?

Your program will be marketed in our quarterly Recreation Guide in print and online. Additionally, you may provide program flyers to be displayed in our Community Center. If appropriate, programs may also be promoted through City's website and social media platforms, and via the Issaquah School District.

6. How are service providers paid?

Service providers are paid based on a percentage of the Issaquah Resident Rate class fee, for example: 60/40 split of your desired instruction fee plus percentage to City, e.g. $100 per student breaks down to $60 to service provider, $40 to the City.

• Professional Service Provider: If you operate as a professional business, have a business license, carry your own insurance and own all equipment and supplies, you will submit an invoice after the class is completed to receive payment.


• Contract Pay Supplemental: If you do not have your own business, but have a special skill and training, you will be hired as a city employee and will submit a timesheet to receive payment.

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Religious and Cultural Calendar

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1. How were holidays selected?

Priority was given for holidays that pose work restrictions and therefore would limit community members’ ability to participate in public engagement. Consideration was also given to: the demographic representation in Issaquah and for holidays that provide an opportunity for individual and community reflection, increased awareness and understanding.

2. How many holidays have work restrictions?

For 2023, 15 holidays have major work restrictions. 

3. A holiday that's relevant to me isn't here. Who do I talk to?

There is a larger list of holidays this calendar aims to educate and acknowledge —  click here to see the full calendar. The 15 listed on this page are the ones that are paired with significant work restrictions. 

If you represent a religious or cultural group who would like to propose the inclusion of a new holiday or if you have suggestions and edits for the proposed list, or other resources that can improve this calendar, please contact Monica Negrila, Human Services Manager, or call us at (425) 837-3416. 

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Senior Services

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1. How do I access the Issaquah Senior Center?

The Issaquah Senior Center is located at 75 NE Creek Way, Issaquah, WA 98027. All are welcome to visit and use the facility! For questions please call 425-392-2381 or visit issaquahwa.gov/seniors.

Membership is not required to enter, but registration is required on your first visit. Please check in at the front desk to register. 

There are fees to participate in classes and programs. Please inquire at the front desk about how to register for classes and programs. Scholarships are available.

2. How do I qualify for a Gold Pass?

If you are 62 years of age or older and live within the Issaquah School District Boundaries, you will qualify for a Gold Pass. Proof of address will be required at the time of registration.

3. How can I stay informed about senior programs and services?

To learn more about senior programs, resources and events in our community, please sign up for email updates by subscribing to the Seniors Services news flash and calendar lists.

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Shoreline Master Program

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1. What is a Shoreline Master Program?

A Shoreline Master Program (SMP) is a set of policies and regulations required by state law that has three basic principles:

1) Encourages reasonable and appropriate development of shorelines with an emphasis on water dependent uses, which when developed are consistent with the control of pollution and prevention of damage to the natural environment, such as docks, marinas, and recreational facilities, or industries and commercial uses that require a shoreline location and support economic development; and,

2) Protects the natural resources and character of the shorelines, the land, vegetation, wildlife, water, and aquatic life within shoreline environment; and,

3) Promotes public access and provides opportunities to enjoy the aesthetic qualities of the natural shorelines and recreational activities in shoreline areas.

2. Where does this apply?

“Shorelines of the state” are special waterbodies that meet certain size or flow criteria in the Washington state Shoreline Management Act (SMA). These shorelines of the state include rivers and streams with mean annual flow more than 20 cubic feet per second, lakes 20 acres or larger, and all marine shorelines. The shoreline jurisdiction extends 200 feet landward of the water’s edge and additionally includes associated wetlands, floodways, and up to 200 feet of floodplain contiguous to the floodway. Shorelines of the state in Issaquah include Lake Sammamish, Issaquah Creek and East Fork Issaquah Creek.

3. Why will it be updated?

The City of Issaquah completed a comprehensive update to its SMP in 2011. Washington state law requires jurisdictions to review and update their SMPs every eight years in accordance with the Shoreline Management Act and its current guidelines and legislative rules to attain state approval.

This periodic update will focus on:
• Reviewing relevant legislative updates since 2013 and incorporating any applicable amendments; and
• Ensuring consistency with recently adopted regulations for critical areas and flood hazard areas.

This periodic update will NOT:
• Re-evaluate the ecological baseline that was established as part of the 2013 comprehensive update;
• Extensively assess no net loss criteria other than to ensure that proposed amendments do not result in degradation of the baseline condition; or
• Change shoreline jurisdiction or environment designations.

4. What do the regulations apply to?

Shoreline regulations apply to any land use activity that occurs within the shoreline jurisdiction as defined in the SMP. Included in those structures and uses regulated in the SMP are:

• New or expanded structures, such as houses, sheds, and decks;
• New or expanded in-water and over-water structures, such as docks, buoys, and boat launches;
• Land development and alteration, such as clearing, grading, dredging, or filling; and
• Other activities along the shorelines, including restoration (e.g., riparian planting, bank stabilization), trail construction, and public access.

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Stream / Habitat Restoration

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1. Can the City buy my property along the creek?

While the City has acquired a significant amount of property along our streams, funding is typically very limited and we rely on grants for much of the purchase amount. The City typically targets larger parcels having significant open space potential for preserving and enhancing fish and wildlife habitat.

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Sustainability

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1. What is the best way to get around town without driving a car?

There are lots of options for leaving your car at home or taking a Salmon Friendly Trip! The Route 200 bus circles through town and is free to ride. Issaquah also has lots of walking and biking trails or you can find a carpool or vanpool match on RideshareOnline. You can learn more on our Salmon Friendly Trips website.

2. Who is my garbage service provider and how do I set up service?

Recology provides service for all of Issaquah. Call 425-837-1234 to set up service.

3. What can I recycle in Issaquah?

A great guide is available on the Recology website. You can also drop off various “hard to recycle” items at the Recology store in Gilman Village including household batteries, small appliances, electronics, latex paint, Styrofoam and more.

4. What can I put in my compost in Issaquah?

Compostable material includes food scraps and yard waste. A great guide is available on the Recology website.

5. I live in an apartment and we don’t have compost/yard waste service, can I take it somewhere?

At this time, there are no drop off locations for compost for residents that do not have service.

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Traffic

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1. Why are "SLOW - Children at Play" signs so rare?

Cities have long been discouraged to use this sign, since it is a direct and open suggestion that playing in the roadway is acceptable and safe, when it clearly is not. In addition, it’s unlikely that drivers who ignore regulatory signs, such as speed limit signs, would pay attention to “SLOW - Children at Play” signs.

2. Why aren’t all crosswalks at intersections painted?

Studies indicate that more accidents involving pedestrians actually occur in marked crosswalks than unmarked crosswalks. One reason may be the false sense of security that painted crosswalks provide. Therefore, crosswalks should be marked only where necessary for the guidance and control of pedestrians, per the City’s guidelines.

3. How does the City determine speed limits?

Engineers establish speed limits using:
• The road’s 85th percentile of speed (85 percent of drivers travel at this speed or lower).
• Roadway characteristics.
• Accident records.

Studies have shown that simply reducing the speed limit does not slow down traffic, since drivers behavior is based on the characteristics of the roadway.

4. How does the City determine which intersections include stop signs?

When used at the right place, and under the right conditions, a stop sign is one of our most valuable and effective traffic control devices. We use national and state standards when determining if a stop sign is needed. Stop signs are generally used to help drivers determine the right of way at an intersection. Sometimes stop signs are also necessary due to physical obstructions.

Using stop signs to control speeding, however, is ineffective because traffic will only slow or stop in the immediate vicinity of the stop sign. Oftentimes, speeds are actually higher between intersections to make up for the time lost for stopping.

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Tree Removal

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1. Do I need a permit to remove a tree?

For single family properties – a property with a single-family home – an allotted number of Significant Trees (trees between 6 and 30 inch diameter measured at 4 1/2 feet above the ground) are allowed to be removed within a year or five-year period without a permit. A Tree Removal Form must be submitted to the City for any Significant Tree removal even if no permit is required. The number of trees allowed to be removed without a permit varies depending upon the size of your lot as follows:

• lots up to 10,000 sq.ft. – Maximum of 2 trees a year and 4 in five years
• lots between 10,001 and 20,000 sq.ft. – 4 trees a year and 8 in five years
• lots greater than 20,001 sq.ft. – 6 trees a year and 12 in five years

Also, an approved tree removal permit is always required for the removal or alteration of landmark trees, defined as trees with a diameter at breast height (DBH) of greater than 30 inches. The City wants to emphasize the importance of retaining older large trees, so trees with a DBH of greater than 30 inches cannot be removed without an approved tree removal permit.

Multi-family and Commercial Properties - Any Significant Tree removal requires a permit.

2. Is there a tree removal fee?

There is no fee to complete a tree removal form to confirm removal of the allotted number of trees allowed to be removed from a single family property. The fee for a tree removal permit – required for removal of trees exceeding your one or five year single family allotment; removal of trees greater than 30 inches; and, for removal of trees on non-single family properties – is $240. The $240 permit fee is due at the time of permit issuance – i.e., there is no application fee to have your tree removal proposal reviewed by the City. If you are required to get a retroactive tree removal permit – that is, if you get an after-the-fact permit for non-emergency tree removal work that has already been completed – then the permit fee is doubled to $480 in addition to any fines or mitigating actions that may be required as part of code enforcement. Also, there is no permit fee for removal or alteration of a hazard tree.

3. Can any tree be removed from my property?

Certain trees – typically referred to as “protected trees” – are prohibited from consideration for removal with limited exceptions. The most common protected trees include those trees located within a critical area or its associated buffer. Critical areas include streams, wetlands, steep slopes, and landslide hazard areas. Critical areas and buffers are often included within a recorded tract called a Native Growth Protection Easement (NGPE). Removal or alteration of trees – or any native vegetation – located within a critical area, associated protective buffer, or a designated NGPE is strictly prohibited without City approval.

4. How do I know if a tree is located within a critical area, buffer or NGPE or if the tree is otherwise protected?

If your home or other structures on your property have been recently developed, it is likely that all critical areas (streams, wetlands, steep slopes, etc.) and associated buffers have been delineated and recorded on legal documents as a Native Growth Protection Easement (NGPE). However, older developments may not have recent legal documentation of a recoded NGPE. Regardless, removal or alteration of any trees or native vegetation from a critical area or associate buffer is strictly prohibited – whether or not an NGPE has been formally recorded – and it is your responsibility to ensure compliance with this regulation. The City planning department can help you determine if your property contains critical areas and/or buffers where tree removal would be prohibited. Please call 425-837-3100 and a planner will assist you by reviewing maps and other resources or by arranging a field visit to review your property.

5. Are all trees regulated and exactly what defines a “tree?”

In general, only trees that have a diameter at breast height (DBH) – i.e., a trunk diameter at 4.5 feet above the ground – of 6 inches or greater are regulated as trees in the City of Issaquah. Anything with a DBH smaller than 6 inches can be removed, pruned or altered – as long as it is not located in a critical area or buffer. There are a few exceptions to this rule that you should be aware of. First, when small trees (trees with DBHs smaller than 6 inches) are planted as part of mitigation for tree removal, these trees cannot be removed or altered until they have grown enough to meet criteria to be defined as a tree (i.e., until they reach 6 inches DBH). The City wants trees that are planted as mitigation to be protected until they actually become a regulated tree. Second, trees with multiple leaders at breast height (4.5 feet above the ground) may have a leader that is smaller than 6 inches and yet still be regulated as a tree. This is because trees with multiple leaders use the average leader diameter – the additive total diameter of all leaders divided by the number of leaders – measured at 6 inches above the point where the leaders digress. (And while we are discussing DBH and trees, please remember that all Landmark Trees – trees with a DBH greater than 30 inches – require an approved tree removal permit for removal or alteration.)

6. What about hazard trees?

Many exceptions to the City of Issaquah’s tree regulations are provided for hazard trees. However, these exceptions are only allowed if a City arborist, or another International Society of Arboriculture-certified arborist confirms that a tree meets criteria to be defined as a hazard tree. In general, a tree will only be designated as a hazard tree if it has a confirmed defect and has the potential to hit a susceptible target (e.g., people or buildings). Hazard trees can be removed without a permit, but coordination with the City is required prior to removal in order to confirm that a tree meets hazard tree criteria. This required coordination is initiated the same as other tree removal requests – with the tree removal form. Simply indicate on the form that the request pertains to a hazard tree.

7. Can hazard trees be removed from critical areas?

One of the City’s top priorities is to minimize the risk associated with hazard trees – even hazard trees located in critical areas or associated buffers. However, complete removal of a hazard tree located in a critical area or associated buffer is typically not allowed. Instead, the tree is converted to a “habitat snag” by cutting the tree at the highest point possible that still eliminates a tree’s hazard risk. The lower portion of the tree remains in place as a habitat snag to provide habitat value for fish and wildlife. Also, in order to compensate for the loss in habitat value, additional tree plantings in the critical area and/or buffer may be required as mitigation.

8. What about emergency situations?

The City recognizes that emergency situations may arise that require a rapid response and immediate removal of imminently hazardous trees. This is certainly allowed, but it is asked that as much documentation as possible of the removed/altered trees be recorded – digital photos are most helpful – so that permits, as necessary, can be issued retroactively and tracking of removed trees can be completed. If a permit is required for removal of a hazardous tree as part of an emergency action, then the permit fee is waived.

9. Do hazard trees count toward my one and five year tree allowances?

Removal of hazard trees does not count toward a single family one and five year exempted tree allotment as long as the removed/altered trees are confirmed to be hazardous by either a City arborist or by another International Society of Arboriculture (ISA) certified arborist. Except in emergency situations, confirmation of a hazard tree’s status must be completed by an ISA-certified arborist before a tree is removed and be confirmed by the City as part of the tree removal permit process (remember – there is no permit fee for the removal of a confirmed hazard tree)

10. How is tree removal on non-single family properties handled?

Removal of trees that are not associated with single family residences follows an entirely different process based on a project’s approved landscape plan. Managed properties – such as apartment complexes, condominiums, and retail facilities – are generally landscaped in accordance with a project landscape plan that is approved by the City when the project is first developed. Tree removal is allowed or disallowed based on a proposal’s consistency with the original landscape plan. In general, if a tree is proposed for removal, then a replacement tree is required in the same location consistent with the original landscape plan. In cases where an original landscape plan has not been developed or cannot be located tree removal requests are evaluated based upon consistency with a facility’s installed landscaping. A tree removal permit with the full $240 permit fee is required for all tree removals on non-single family properties.

11. What if I need to remove trees to make way for a home expansion or other development project?

Tree removal regulations in general are not applicable to active development projects. Once an applicable permit application is received for a proposed development project – including proposals for single family home development or expansion – necessary tree removal is reviewed as part of the permit application by the City’s planning department. At this point tree removal requirements do not apply, but the City’s tree retention requirements must be met as part of the development proposal. In general, City of Issaquah tree retention regulations for new developments require that 30% of the total combined DBH for all significant trees located within a project’s developable site area be retained for single family, duplex, short plats, or subdivision developments, and 25% be retained for all other development types. A planner will personally assist you in meeting and understanding tree retention requirements once a development proposal application is filed with the City.

12. What if I want a tree removed from a City ROW or public property?

The City of Issaquah will remove hazard and nuisance trees from city rights of way and public properties if a tree’s hazard risk (or nuisance potential) is confirmed by a City or other ISA certified arborist. Once a tree has been confirmed as needing to be removed – or altered to eliminate hazard risk – the City’s public work operations department prioritizes tree removal actions based on the degree of associated risk. Thus, trees which have a high degree of associated risk are slated for removal first and trees causing a minor nuisance may be placed at the end of a prioritized list. If a resident wants to personally take responsibility for removing a ROW or other public tree that has been approved for removal, the public works operations department may allow residents to pay for and conduct the removal on public property. To request review of presumed hazard or nuisance tree located on City property please call 425-837-3100.

13. What if I want a tree removed from my neighbor’s property?

City personnel generally try to stay out of disagreements pertaining to trees that potentially affect multiple private properties (e.g., trees on shared boundaries, neighbor trees with roots or branches that reach adjacent properties, etc.). Such disputes are civil matters between private entities. The City will assist homeowners to help them understand their rights and responsibilities in regard to the City tree regulations, but it is a private party’s best interest to work amicably with others to minimize hazard risk while keeping Issaquah green.

14. Are there other regulations pertaining to trees aside from tree removal restrictions?

As mentioned above, new developments must meet tree retention requirements that govern which trees can and cannot be removed when a project is built. In addition, the City limits the manner in which tree pruning and tree maintenance can be conducted. In general, tree topping – radical removal of the canopy of a tree – is prohibited in the City of Issaquah. This pruning regulation prohibits removal of more than 25% of a tree’s canopy during any one pruning event.

15. What should I do if I think trees are being removed illegally?

Illegal tree removal should be reported either to the City Development Services Department at 425-837-3100 or directly to the City code enforcement officer at 425-837-3107.

16. What are the penalties for illegally removing trees?

City code allows for the levying of large fines in response to unpermitted tree removal activities. In addition, unpermitted tree removal may result in required mitigation such as replanting and restoration of disturbed areas. For minor unpermitted tree removal activities – where removal was conducted without malicious intent – a resident will be required to meet all permit requirements and pay a $480 permit fee (double the typical $240 permit fee) required for retroactive (after the fact) tree removal permits.

17. What if a tree in or near a power line needs to be trimmed?

Trees in or near a power line should only be trimmed by Puget Sound Energy. They provide this service free of charge, visit their Tree Trimming FAQ for more information. Puget Sound Energy Tree Trimming FAQ

18. Do I need a permit to prune a tree?

You do not need a permit from the City to prune trees provided they are done following accepted industry pruning standards. If pruning requires working in the public Right-of-Way, contact the Permit Center to determine if traffic or pedestrian controls/permit is required.

Specifically this city code addresses pruning:

18.12.140 Landscape standards and specifications.
J. Tree Pruning:
1. All pruning shall be done to the most recent National Arborist Association Standards: ANSI Z133.1 (2001) for safety factors and Z300 (part 1) for pruning. It is recommended that all pruning be done to Class I (Fine Pruning), Class II (Standard Pruning), or Class III (Hazard Pruning) standards. Class IV (Crown Reduction Pruning) shall only be done for the following reasons:
a. Branches interfering with utility lines. (See FAQ regarding trees in utility lines)
b. Significant crown die-back has occurred.
c. Storm damage or prior incorrect pruning requires correction.
2. In no case is topping (the severe reduction of branches without consideration of the specifications for cutting back) allowed.
3. No more than twenty-five (25) percent of the total canopy may be removed unless approved by the City’s Horticulturist.

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Utility Billing

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1. Can I pay my utility bill automatically?

Yes, and it's called Issy Easy Pay! Issy Easy Pay is a free, automated payment withdrawal service, which pays your utility bills (water, sewer and stormwater) directly from your checking or savings account. It is a simple, safe, convenient and reliable option to bill paying. Apply now and enjoy the benefits of no postage to pay, no checks to write, and no late fees to worry about. Issy Easy Pay Brochure and Application Form

2. How do I request a leak adjustment?

Have you noticed that your water bill is suddenly doubled in size? You may have a leak.

The City offers a one-time leak adjustment to your bill if you qualify. Qualification criteria and instructions for how to apply for the leak adjustment is available on the Leak Adjustment page.