Show All Answers

1. Can I pay my utility bill automatically?

Yes, and it's called Issy Easy Pay! Issy Easy Pay is a free, automated payment withdrawal service, which pays your utility bills (water, sewer and stormwater) directly from your checking or savings account. It is a simple, safe, convenient and reliable option to bill paying. Apply now and enjoy the benefits of no postage to pay, no checks to write, and no late fees to worry about. Issy Easy Pay Brochure and Application Form

2. How do I request a leak adjustment?

Have you noticed that your water bill is suddenly doubled in size? You may have a leak.

The City offers a one-time leak adjustment to your bill if you qualify. Qualification criteria and instructions for how to apply for the leak adjustment is available on the Leak Adjustment page.